We are delighted to celebrate the amazing achievement of Nicola (Nikki) Smith, our Extra Care Deputy Manager at Riverside Heights, Darwen, who has completed her Level 5 Diploma in Leadership and Management in Adult Care.
This qualification is a true testament to Nikki’s ongoing dedication, knowledge, and passion for delivering the highest standards of care and support to the people we care for.
It also marks a significant milestone in her professional development and her continued journey as a compassionate and inspiring leader within our Extra Care team.
Vicky Yates, Registered Manager and Nominated Individual, shared: “We are so proud of Nikki. Her commitment to learning and development has been outstanding. This achievement reflects her strong leadership and the values she brings to Willowbrook Homecare daily. She is a credit to the service, and we’re lucky to have her!”