At Willowbrook Homecare, we take pride in sharing heartfelt reviews, kind words, and thoughtful messages of appreciation from the individuals we support, their families, and the local communities we serve.
These compliments are a true reflection of the care, compassion, and commitment shown by our dedicated care teams every day.
Each message is a powerful reminder of the positive impact we make, and we are deeply grateful for the trust placed in us.
Here, we celebrate the moments that lift us up and inspire us to keep delivering the highest standards of person-centred care across Lancashire.
Lauren, Cath, Michelle, and Kira – Riverside Heights Extra Care Team – Hi there, I wanted to express my appreciation to Lauren, Cath, Michelle, and Kira. They have gone above and beyond for me since my care started back, and I want them to be recognised for this.
Very Professional – Laura B.
Primrose Gardens – Extra Care Team – I just want to say how happy I am with all the staff at Primrose Gardens. I’ve been really well looked after and they’ve all shown me such courtesy and kindness. Over the last few months, they’ve been so patient with me, and I truly appreciate everything they’ve done, Jean, with support.
Riverside Heights – Extra Care Team – I want to take a moment to say a huge Thank You to the incredible Riverside Heights Extra Care Team for all your hard work and dedication this weekend. You all know who you are, and I truly appreciate all your support and the care you’ve shown.
Your kindness, compassion, and teamwork make all the difference. 💙
Thank you once again, Mel.
Cath G, Ria and Lauren – Riverside Heights Extra Care Team – I’d like to say a personal ‘Thank You’ to Cath G, Ria, and Lauren for the care they have provided to my husband since he moved into Riverside Heights, Darwen.
Albion Mill – Extra Care Team – Could I just thank you again for your help last night with my Dad. The ladies from the Willowbrook Extra Care team who attended were amazing. My Dad had a fall after feeling lightheaded whilst closing his curtains.
Thanks to their quick response and kindness, he was taken to the hospital for a thorough check-up. He hasn’t been well for a few weeks, so this support means the world to us.
Primrose Gardens – Extra Care Team – Thank you to all the team at Primrose Gardens for welcoming me this week and helping me settle into my new role, Mel.
Amanda and the Hyndburn Roving Nights Team – Thanks for all the roaming nights for making my transfer from Albion Mill successful and for all the help they have given me, Shirley.
Albion Mill, Riverside Heights, Primrose Gardens and Hare Hill Extra Care Teams – A huge shout-out to all the amazing teams who have gone above and beyond today! Despite the bad weather, some of you even walked to work—what incredible dedication!
Your efforts in taking on extra visits, on top of your already full workloads, have not gone unnoticed. It’s truly inspiring to see everyone pulling together like this. Thank you, to each and every one of you—there are too many names to mention, but you’re all stars!
A special thank you to Nicky Smith and Bev Lord for all your help this weekend with on-call duties. Your hard work and support have made a massive difference, Mel.
Albion Mill – Extra Care Team – To all the staff at Albion Mill, many thanks for everything you do and have done for my Dad. With all my love and appreciation, Sam.
Hyndburn Roving Nights Team – A BIG shoutout to our incredible Roving Nights Team! After a challenging few days, we want to take a moment to express our heartfelt appreciation and gratitude to the Roving Nights Team for your support, dedication and hard work. Your commitment to providing quality care doesn’t go unnoticed.
Thank you for making a positive impact on people’s lives and for always going above and beyond. You are appreciated!
Riverside Heights – Extra Care Team – I would just like to thank the whole staff team at Riverside Heights for welcoming and helping me settle into my new role at Willowbrook, Melanie.
Willowbrook Homecare Hyndburn – All the carers I have had during the night are lovely and very helpful. I would definitely recommend them. I was only having them for a short period for pressure relief as I can’t turn over myself during the night but I am hoping I can keep them longer, Joanne C.
Blackburn with Darwen Homecare Team – I would like to thank my Blackburn with Darwen team for the excellent care they deliver and the hard work they put in. I’m very proud of them all. They make my job a lot easier, Alison.
Willowbrook Homecare Hyndburn – Fabulous carers so kind and helpful I could not recommend them enough Thank you for your excellent care, Catherine S.
Willowbrook Homecare Hyndburn – My dad required night calls when he was discharged from the hospital and also when he was at end of life. The carers were lovely and caring and enabled my dad to stay at home as long as was possible. Thank you to everyone who cared for my dad, Yvette J.
Willowbrook Homecare Hyndburn – My terminally ill Dad was in good hands with Willowbrook.
Very friendly and professional service, Mick R.
Willowbrook Homecare Hyndburn – I’d be lost without them. Fantastic support for my Dad (and me). I can’t recommend them highly enough. The standard of care is a lot higher and more consistent than what I’ve experienced from other care companies, Jules.