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Today, our dedicated Willowbrook Care team received a truly thoughtful and generous gesture from Andrea’s family in memory of the special moments we shared while supporting their sister at Albion Mill in Blackburn. The whole team were deeply touched to receive a beautiful hamper filled with tea, coffee, biscuits and chocolates, alongside personal gifts of […]
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This Easter, Riverside Heights in Darwen was filled with the sights and sounds of springtime celebration as we came together to enjoy a weekend of joy, laughter and connection. The Easter Fair and Easter Bonnet Competition were a true testament to the sense of community we strive to nurture, full of colourful decorations, homemade treats, […]
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At Willowbrook Homecare, we take immense pride in recognising the incredible individuals who shape our services and make a meaningful difference every day. This week, we celebrated a significant milestone, 10 years of exceptional service from Vicky Yates. Vicky has played a vital role in developing our Extra Care services and has been a constant […]
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At Willowbrook Homecare, we believe in making every moment special, and our Easter Party at Hare Hill in Littleborough was no exception! Julie Hatherley, Registered Manager at Hare Hill, and our Extra Care team helped organise a joyful afternoon filled with music, dancing and smiles. The people we support, and their friends and family experienced a […]
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At Willowbrook Homecare, we love to celebrate the dedicated individuals who make a real difference in the lives of the people we support and care for every day. This week, we are proud to recognise Tracy Dean, who has reached an incredible milestone, 10 years of continuous service with Willowbrook Homecare in Hyndburn. Tracy works […]
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Our Willowbrook Spotlight On… series highlights the compassionate and committed members of our team who embody the values of respect, dignity, and excellence in social care. This month, we are delighted to shine a spotlight on Mel Harkness, Extra Care Team Leader at Primrose Gardens. Mel’s journey in the social care sector is one of dedication, […]
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This week, our Lytham branch of Willowbrook Homecare proudly hosted its quarterly Employee Voice Meeting, welcoming 14 dedicated members of our care and support team. The meeting offered a valuable opportunity to come together, share ideas, reflect on progress, and continue building the strong team spirit that defines Willowbrook. Willowbrook Homecare believes our strength comes from listening to our […]
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There’s an exciting buzz in the air this week at Riverside Heights in Darwen as the residents we support and care for prepare to enjoy one of the most anticipated events of the sporting calendar – the Grand National! In the days leading up to the big event, everyone’s been getting involved in the fun. […]
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Our Willowbrook Spotlight On… series highlights the compassionate and committed members of our team who embody the values of respect, dignity, and excellence in Social Care. This month, we are delighted to shine a spotlight on Julie Hatherley, Extra Care Registered Manager at Hare Hill, Littleborough. Julie’s journey in the care sector is one of […]
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Willowbrook Homecare is delighted to welcome Loraine, our new Care Supervisor, to the team. With over 30 years of experience in social care, Loraine brings a wealth of knowledge, holds a Level 5 Health & Social Care qualification, and has achieved numerous Train the Trainer certifications. Her expertise will be a great addition to our Lytham […]
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On Saturday, 8th March 2025, our incredible Lytham Homecare team—Mary, Kathryn, Helen, Kate and Loretta—braved the heat and completed the Firewalk Challenge at Poolfoot Farm in Fleetwood. The team walked barefoot across embers burning at over 1200°F, all to support the vital work of Trinity Hospice and Brian House Children’s Hospice, which provides essential palliative […]
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The Power of Three Little Pledges As February comes to a close, we take a moment to reflect on Dignity Action Month and the incredible impact of small, intentional acts of kindness in care. This month has been a meaningful reminder that dignity, respect, and compassion are the foundation of quality care. Through our shared […]
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At Willowbrook Homecare, we understand that caring is about more than just meeting daily needs—it’s about enriching lives, fostering companionship, and ensuring the well-being of those we support. Often, this includes their much-loved furry friends! Meet Fred & Ruby—two special companions of the people we care for in Lytham. While one of their owners preferred […]
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Hare Hill in Littleborough was filled with love, laughter, and lots of dancing as we celebrated Valentine’s Day in true style! The evening was a fantastic success, bringing the community together for a night of music, joy, and nostalgia. Residents and guests were treated to an incredible live performance by Wes Brierley, a talented male vocalist […]
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When it’s chilly outside, there’s nothing better than a cozy afternoon indoors! This heartwarming photo captures one of the lovely ladies we support in Lytham as she enjoys a jigsaw puzzle with her carer, Kathryn. Our dedicated carers do much more than provide essential support—they offer companionship, create meaningful moments, and bring a friendly face […]
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On Saturday, 8th March 2025, our Lytham team, Mary, Kathryn, Helen, and friends of Willowbrook Homecare—will take on the Firewalk Challenge at Poolfoot Farm in Fleetwood, all in support of the life-changing work of Trinity Hospice and Brian House Children’ Hospice. The Hospices provide specialist palliative care to adults and children across the Fylde Coast, […]
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At Willowbrook Homecare, we take pride in recognising the dedication and hard work of our incredible team whenever possible. This week, we surprised our outstanding Lytham Care Supervisor, Debbie, with a bouquet of flowers as a small token of our appreciation for her unwavering commitment. Debbie consistently goes above and beyond for those we support. […]
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At Willowbrook Homecare, we celebrate the dedicated individuals who make a difference. Our “Willowbrook Spotlight On…” series highlights team members who embody the compassion, commitment, and excellence that define the social care sector. This month, we proudly spotlight Anne Silcox, Care Plan Lead at Willowbrook Homecare (Hyndburn). How long have you been in the Care […]
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At Willowbrook Homecare, we take immense pride in celebrating the accomplishments of our team members, and today, we are delighted to shine the spotlight on Megan, one of our incredible Extra Care Support Workers. Megan has completed her Level 2 Diploma in Care (RQF) – a milestone that marks her first-ever formal qualification. Vicky, our […]
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We are thrilled to congratulate Luke, one of our dedicated Extra Care Support Workers at Albion Mill, Blackburn, on completing his Level 2 Diploma in Care (RQF). Luke’s unwavering commitment to learning and professional development reflects his passion for delivering the highest quality of care to the people we support. His achievement is not only a […]
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Exciting News: Willowbrook Expands Extra Care Services Willowbrook Homecare is thrilled to announce two new contracts for Extra Care services at Jubilee Court, Leyland, set to open in Spring 2025, and St. Martin’s Court, Lancaster, opening in Summer 2025. These state-of-the-art developments aim to support and empower individuals aged fifty-five and older to live independently […]
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At Willowbrook Homecare, we believe in celebrating the incredible dedication and kindness our care team brings to the lives of the people we support. Last week, we had a heartwarming reminder of just how much their efforts are appreciated. Loretta, one of our wonderful Care Support Workers in Lytham, received a beautiful bouquet of flowers, […]
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Dear Willowbrook Family and Friends, As the festive season is upon us once more, I would like to take a moment to share my best wishes and gratitude with you all. Christmas is a time to reflect on the year gone by, celebrate the moments that have brought us joy, and show gratitude for the […]
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Last week, Willowbrook Homecare in Oswaldtwistle hosted a festive and heartwarming Christmas Craft Fair, and we couldn’t be more thrilled! A massive thank you to everyone who supported and contributed to our wonderful event. Your participation made it a memorable day for our community. We were fortunate to showcase some truly talented local crafters, including: […]
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At Albion Mill, we believe in going the extra mile to bring comfort, joy, and a sense of belonging to the people we support and care for, especially during the festive season. This Christmas, our incredible Extra Care team came together to ensure that no one misses out on the warmth and magic of the […]
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The festive season is a time for bringing people together, and last week, Hare Hill (Extra Care) in Littleborough did just that with a spectacular Christmas meal. It was a day of celebration, connection, and seasonal cheer that warmed everyone’s hearts. The event was truly magical. The dining room was beautifully decorated with twinkling lights […]
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At Willowbrook Homecare, we believe that supporting the spiritual and religious beliefs of the individuals we support and care for is an essential part of providing person-centred care. These moments not only bring comfort and joy but they also nurture a sense of belonging and community. This commitment was beautifully exemplified recently when Mary, our Registered […]
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The holiday season is upon us, and we couldn’t be more excited to invite you to a series of festive events across our services. From Elf Days to Christmas Fairs, there’s something for everyone to enjoy as we spread holiday cheer, support our community, and make lasting memories. Here’s what we have planned 🧝♀️ […]
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At Willowbrook Homecare, we believe in celebrating the dedicated individuals who make a difference every single day. Our Willowbrook Spotlight On… series highlights the members of our team who embody the compassion, commitment, and excellence that define the social care sector. This month, Willowbrook Homecare proudly shines a light on Lynn Walsh, Deputy Manager […]
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We are thrilled to share that Vicky Yates, our exceptional Extra Care Registered Manager, was Highly Commended in the Home Care Registered Manager Award category at the prestigious Great British Care Awards (North West Region)! The glamorous gala evening took place at the Kimpton Clocktower Hotel in Manchester on November 9th, bringing together some of […]
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Our Willowbrook Extra Care team hosted a hauntingly successful Halloween celebration at Hare Hill in Littleborough on the 31st of October, bringing together residents, families, and friends for an evening filled with eerie fun. The communal areas were transformed with cobwebs, skeletons, and festive decorations, creating the perfect setting for a truly immersive Halloween experience. […]
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On October 18th, Willowbrook Homecare (Hyndburn) hosted a Breast Cancer Awareness Coffee Afternoon at the Oswaldtwistle Head Office. Employees, friends, and members of our local community joined together for an afternoon filled with laughter, delicious cakes, and a wonderful sense of community spirit. The event truly showcased the power of uniting for a common cause. […]
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Alison, our Care Coordinator for Blackburn with Darwen, was over the moon when a new care team member shared their experience with her in an email. The email read: “Just thought I’d let you know I’ve had a really good first week at Willowbrook Homecare, and it’s probably the first care company I’ve worked for […]
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Willowbrook Homecare is thrilled to announce that Vicky Yates, our Extra Care Registered Manager, has been named a finalist in the Home Care Registered Managers category for the North West Region of the 2024 Great British Care Awards! This recognition reflects Vicky’s exceptional leadership skills and passion for delivering high-quality care within our extra care […]
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Willowbrook Homecare is excited to announce that Mary Noone, Registered Manager at our Lytham Branch, has been named a finalist in the Executive Home Care Leader category at the prestigious Social Care Leadership Awards! These awards celebrate excellence in social care, highlighting individuals whose outstanding leadership make an impact within the care sector. Mary’s nomination […]
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Willowbrook Homecare is excited to share that Nikki Smith, Extra Care Deputy Manager, and Beverly Lord, Albion Mill Supervisor, have been named proud finalists in the North West Region of the 2024 Great British Care Awards! Nikki has been nominated and shortlisted in two prestigious categories: Housing with Care and the Home Care Manager Award, […]
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We are excited to announce that Hare Hill, Littleborough, has joined the Willowbrook Homecare family as part of our ongoing expansion of Extra Care services. This development, in collaboration with Rochdale Borough Housing and Rochdale Borough Council, represents another significant step in our commitment to providing exceptional care and support across the Lancashire and Greater […]
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At Willowbrook Homecare, we strive to provide compassionate, person-centred care. It is always a privilege to form meaningful connections with the people we support and their families. We would like to take a moment to express our heartfelt gratitude for the beautiful gesture we received from the family of David, a gentleman we had the […]
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We are excited to introduce the newest member of our Willowbrook Homecare team: Mary Noone, who has joined us as the Registered Manager for Willowbrook Homecare Lytham. With over 20 years of experience in Health and Social Care, Mary brings a wealth of knowledge and commitment to improving the lives of those we support. Mary’s […]
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What a lovely day we had at the Albion Mill Community Hub Summer Garden Party in support of the Northwest Air Ambulance Charity. The event was a beautiful testament to the power of community spirit and generosity. It was heartwarming for the Willowbrook Team to see the local community enjoying the music, stalls, tombola, raffle, […]
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With an equal mix of gratitude and sadness, Willowbrook Homecare announces the departure of Lynsey Powell, our esteemed Registered Manager from Willowbrook Homecare. Lynsey began her journey with us in February 2019, and from the start, Lynsey’s dedication and expertise shone brightly through. She quickly became a pivotal member of our Willowbrook Homecare team, earning […]
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At Willowbrook Homecare, our mission to provide exceptional, person-centred care services extends beyond the walls of individual homes and into the very heart of our community. One of the most enriching aspects of our work is the bonds we form with local companies and like-minded people who share our commitment, compassion, and values. This month […]
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What an incredible afternoon we had at Riverside Heights in Darwen! The communal lounge was filled with joy and music as residents enjoyed a wonderful session of singing along to classic tunes, ranging from the 1920s to the modern day, with the amazing Poppy Holiday. Daisy Bell (Bicycle Built for Two) was a firm favourite, […]
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We’re delighted to welcome our newest team members who have just completed their onboarding and induction with Anne, our Head of Care Planning & Quality: Keeley – Willowbrook Homecare (Hyndburn) Vicky – Willowbrook Homecare (Hyndburn Roving Nights) Angelika – Albion Mill (Extra Care) Charmaine – Primrose Gardens (Extra Care) If you see them around, be […]
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This week, our enchanting new mascot, Willow, met the Head Office Team and immediately made herself at home. She’s currently in the reception area, charming everyone she meets. We believe Willow might want to join Tanya and Stacey and stay in their office, but we’re hopeful she’ll explore more areas soon! Stay tuned for updates […]
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This week at Willowbrook Homecare, we dived deep into quality and compliance at our latest workshop! Our dedicated team discussed options and agreed on how we will continue to monitor, track, and evidence our quality and compliance, including service improvements and lessons learned going forward. This consistent approach ensures progress and accessibility across all our […]
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This weekend we received a lovely message of appreciation from Mel: “Just want to thank Bev for being so understanding and supportive of me this weekend – I really appreciate it.” Thank you, Mel, for taking the time to submit your message of appreciation and a big thank you and shout out to Bev at […]
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After completing their Willowbrook onboarding programme and induction with Anne, Head of Care Planning & Quality, we are excited to welcome • Cath to Riverside Heights • Cheryl and Jake to Albion Mill Say hello when you meet them, and join us in welcoming them to the Extra Care Team! Together, we will continue our […]
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We are thrilled to announce that our dedicated roving night carer, Hazira, has proudly achieved her Level 3 Diploma in Adult Care certificate! Hazira’s hard work, dedication, and commitment to providing exceptional care shine through with this achievement. Not only does it reflect her personal growth and development, but it also strengthens our team’s ability […]
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At Willowbrook Homecare, we pride ourselves on the commitment and dedication of our team members, who are the backbone of our mission to provide high-quality, compassionate care. This month, we are thrilled to celebrate a significant milestone: Jackie Murray’s ten years of exceptional service at our Lytham branch. Jackie has been a cornerstone of our […]
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At Willowbrook, we are constantly evolving to ensure our clients receive the best possible care, and we are now excited to announce that we are embracing digitisation by using digital technology to improve the quality of care and how care is delivered. What is homecare digitisation? Simply put, homecare digitisation involves integrating technology into our […]
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This week marks a bittersweet moment for us at Willowbrook Homecare as we bid a fond farewell to our valued colleague, Amanda. Having been an integral part of our team since February 2018, Amanda leaves a legacy of dedication, warmth, and unparalleled commitment. In a heartfelt gesture, our Area Coordinators, Alison and Lynne, presented Amanda […]
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As the clocks move forward and spring blooms, we’re filled with gratitude for the blessings of Easter. It’s a time of renewal, hope, and the promise of new beginnings. At Willowbrook Homecare, we extend our heartfelt wishes to you and your loved ones for a joyous Easter filled with love, laughter, and cherished moments. May […]
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We’ve just received this wonderful message of appreciation, and we couldn’t be prouder. “Thanks, Amanda, and for all Roving Nights for making my transfer from Albion Mill successful and for all the help they have given me” – Shirley. Thank you for your message of appreciation, Shirley. Here’s a big Willowbrook Homecare shoutout to Amanda and […]
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We recently received this heartfelt message of appreciation, and we couldn’t wait to share it with everyone. “Would just like to thank the whole staff team at Riverside Heights for welcoming and helping me settle into my new role at Willowbrook” – Melanie. Thank you to Melanie for submitting your message of appreciation and also […]
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Willowbrook Homecare would like to express our gratitude to Sam for her recent message of appreciation and the beautiful bouquet that the Extra Care Team received today. “To all the staff at Albion Mill, many thanks for everything you do and have done for my Dad. With all my love and appreciation, Sam.” Your kind […]
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We are delighted to announce that Primrose Gardens, Chorley, has joined the Willowbrook Homecare family as part of our expansion of Extra Care services. This exciting development marks a pivotal moment in our commitment to providing exceptional care and support in the heart of our Lancashire communities. The collaboration between Willowbrook Homecare, Chorley Borough Council […]
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We are thrilled to express our appreciation for Tracy Forsythe’s 20 years of outstanding service with Willowbrook Homecare. Tracy joined our care team on January 19th, 2004, and is the longest-serving member of our care team. We can only imagine how many miles she has walked over the last two decades! Tracy’s unwavering commitment, care, […]
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A BIG shoutout to our incredible Roving Nights Team! After a challenging few days, we want to take a moment to express our heartfelt appreciation and gratitude to the Roving Nights Team for your support, dedication and hard work. Your commitment to providing quality care doesn’t go unnoticed. Thank you for making a positive […]
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Welcome to a year of self-discovery, mindfulness, and well-being with Willowbrook Care! As we step into 2024, we are thrilled to launch our 52-Week Wellness Campaign, inviting you to join us on an inspiring and uplifting journey toward holistic wellness. At Willowbrook Care, we believe in fostering a community that thrives on caring, sharing, and […]
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Dear Willowbrook Family and Friends, As we approach the end of the year and embrace the festive spirit, I would like to take a moment to extend my warmest wishes to you all. Christmas is a time for reflection, gratitude, and celebration. It is an opportunity to acknowledge the bonds we have formed, […]
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Our Willowbrook Extra Care team at Riverside Heights, Darwen, recently traded in their work attire for Elf costumes, all for a worthy cause in supporting the Alzheimers Society! It was a magical afternoon filled with joy, laughter and some Christmas gift shopping, complete with a performance by the Walk this Way Choir, who were festively […]
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Our Willowbrook Extra Care Team had such a festive time at the Albion Mill Christmas Market & Elf Day, and we would like to express our gratitude to all those who attended the event and helped make it a magical community gathering. We are thrilled to announce that we raised an impressive £313 for the […]
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Our Lytham Management Team have embarked on a heartwarming mission to spread Willowbrook wellness among our Fylde & Wyre carers. The team personally created cosy wellness packs brimming with comfort and joy. From Winter essentials to mood-lifting treats, these packs are tokens of their gratitude for the unwavering dedication of our Fylde & Wyre carers. […]
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A night of excitement and incredible achievements recently unfolded as our remarkable Extra Care team, Nikki and Bev, attended the North West regional finals of the Great British Care Awards held in Manchester. Nikki was a finalist for the Front Line Leader Award and Bev for the Home Care Worker Award. Dressed to impress and […]
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Spooky Greetings to our Willowbrook Extra Care Community! This year’s Halloween party at Albion Mill, Blackburn, was a massive success thanks to the fantastic people who joined us. Everyone had a wickedly good time at our Halloween Bash this year. With spooky fun and laughter, we helped turn the communal lounge into a haunted haven […]
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We are thrilled to announce that Willowbrook Homecare’s Hyndburn and Lytham locations have secured a place on Lancashire County Council’s Living Well at Home Purchasing System (PDPS). The Living Well at Home PDPS is to support the delivery of Lancashire County Council’s vision to enable people to live as independently and as healthily as possible […]
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We did it! Our Macmillan Coffee Morning was a smashing success! Together, we raised an incredible £560 for Macmillan Cancer Support in memory of our good friend and colleague Babs, who sadly passed away in July after a long battle with cancer. A heartfelt thank you, thank you, thank you to each and every one […]
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Willowbrook Homecare (Extra Care Services) is delighted to share a heart-warming event held this week at Albion Mill: The annual Macmillan World’s Biggest Coffee Morning, organised by our dedicated Concierge team. In the spirit of community and giving and for such a worthy charity, we joined forces with the Blackburn with Darwen Concierge team […]
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This week, we celebrated Jay’s remarkable journey of ten years of service at Willowbrook Homecare – a journey marked by compassion, excellence, and genuine care. With a heart dedicated to providing exceptional care, Jay is an invaluable asset to our Care Support Team, consistently going above and beyond for the people we support. To mark […]
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Willowbrook Homecare is proud to announce that they have sponsored the new football kit for Rishton United FC Under 10s team. Rishton Utd FC is a local Hyndburn club which facilitates junior and senior grassroots football for over 20 teams – for boys, girls, and adults of all abilities. Liz Bell, Rishton Utd FC Social […]
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I wanted to write this appreciation post to express my gratitude for the love, kindness and professional care the Willowbrook Homecare Team gave our good friend and colleague Barbara Borrowdale (Babs), who sadly passed on the 17th of July. Our Willowbrook Homecare Team never ceases to amaze me – Always going above and beyond, going […]
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Recently Lindsey Dean, Finance Manager, presented Colleen Laffy with a card, display of flowers and gift on behalf of Willowbrook Homecare to personally thank her for ten years of loyal service. Colleen commenced her employment with us at our Oswaldtwistle office in July 2013, and here’s a quirky fact for you; Many of our team […]
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Our latest Willowbrook Spotlight is on Nikki Smith, Extra Care Deputy Manager – Willowbrook Homecare (Hyndburn). *A bit about myself: I am 55 and live with my partner – We’ve been together for over 30 years. We don’t have any children, and sadly we recently lost our beloved fur baby. Until the age of […]
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You will have recently received an email to let you know that we will be emailing Willowbrook Employee Communications to you more frequently and using our Employee Dashboard as an alternative option for sharing information with you directly. We will email you when there are any new letters, memos, employee announcements, and various employee documentation […]
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