About Willowbrook

Founded by Managing Director Elaine Brady in December 2000, Willowbrook Homecare has grown into a successful and innovative provider of homecare services.

With over 25 years of experience, we are deeply rooted in Lancashire’s local communities, where we embrace diversity and deliver care with respect, understanding, and compassion.

At Willowbrook, we take pride in our team of skilled, conscientious, and friendly care professionals. They are dedicated to providing quality care and support to people in the comfort of their own homes. We believe that exceptional care starts with the right people—those who truly understand the importance of making a positive difference in someone’s life. Through comprehensive training programmes, we empower our care staff to deliver the highest standards of care, ensuring they feel confident, valued, and fulfilled in their roles.

We are extremely proud of the supportive environment we have created, where our care staff are valued and rewarded for the work they do.

Willowbrook Homecare is registered with the Care Quality Commission and proudly holds a ‘Good’ rating.

Hyndburn

Lytham

Our Purpose

Through providing quality care and support professionally, we enable people to live safe and well in the comfort of their own home for as long as possible.

Values

As we strive to achieve our purpose, we are guided by our core values of respect, choice, dignity, kindness, care and compassion in all we do therefore we,

• Put people at the very centre of their service
• Promote independence
• Encourage people to be the best they can be
• Work collaboratively as a team
• Listen and learn when things go wrong
• Seek out innovation and best practice to continually improve our service

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