Shauna, Extra Care Supervisor at Primrose Gardens in Chorley, was recently gifted these beautiful flowers by a family member of an individual we support as a heartfelt thank-you for going above and beyond.
Shauna worked closely with the hospital discharge team and the family, helping to ensure a safe, smooth and well-coordinated return home. Her proactive communication, calm approach, and commitment to achieving the very best outcome made a real difference during what can often be a stressful time.
Shauna, Extra Care Supervisor at Primrose Gardens in Chorley, was recently gifted these beautiful flowers by a family member of an individual we support as a heartfelt thank-you for going above and beyond.
Supporting individuals to return home safely, with dignity and reassurance, is at the heart of what we do every day.
A special thank you as well from Mel Harkness, Extra Care Manager, who shared how proud she is of Shauna for confidently managing the situation and delivering such excellent support.