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We’re currently experiencing issues with our head office phone lines and are working to resolve this as soon as possible. In the meantime, if you need to reach us, please call our on-call/emergency number: 07980688991 or email [email protected] We sincerely apologise for any inconvenience and appreciate your patience. We’ll update you as soon as the […]
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This week, our Lytham branch of Willowbrook Homecare proudly hosted its quarterly Employee Voice Meeting, welcoming 14 dedicated members of our care and support team. The meeting offered a valuable opportunity to come together, share ideas, reflect on progress, and continue building the strong team spirit that defines Willowbrook. Willowbrook Homecare believes our strength comes from listening to our […]
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Willowbrook Homecare is delighted to welcome Loraine, our new Care Supervisor, to the team. With over 30 years of experience in social care, Loraine brings a wealth of knowledge, holds a Level 5 Health & Social Care qualification, and has achieved numerous Train the Trainer certifications. Her expertise will be a great addition to our Lytham […]
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On Saturday, 8th March 2025, our incredible Lytham Homecare team—Mary, Kathryn, Helen, Kate and Loretta—braved the heat and completed the Firewalk Challenge at Poolfoot Farm in Fleetwood. The team walked barefoot across embers burning at over 1200°F, all to support the vital work of Trinity Hospice and Brian House Children’s Hospice, which provides essential palliative […]
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The Power of Three Little Pledges As February comes to a close, we take a moment to reflect on Dignity Action Month and the incredible impact of small, intentional acts of kindness in care. This month has been a meaningful reminder that dignity, respect, and compassion are the foundation of quality care. Through our shared […]
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At Willowbrook Homecare, we understand that caring is about more than just meeting daily needs—it’s about enriching lives, fostering companionship, and ensuring the well-being of those we support. Often, this includes their much-loved furry friends! Meet Fred & Ruby—two special companions of the people we care for in Lytham. While one of their owners preferred […]
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Hare Hill in Littleborough was filled with love, laughter, and lots of dancing as we celebrated Valentine’s Day in true style! The evening was a fantastic success, bringing the community together for a night of music, joy, and nostalgia. Residents and guests were treated to an incredible live performance by Wes Brierley, a talented male vocalist […]
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When it’s chilly outside, there’s nothing better than a cozy afternoon indoors! This heartwarming photo captures one of the lovely ladies we support in Lytham as she enjoys a jigsaw puzzle with her carer, Kathryn. Our dedicated carers do much more than provide essential support—they offer companionship, create meaningful moments, and bring a friendly face […]
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On Saturday, 8th March 2025, our Lytham team, Mary, Kathryn, Helen, and friends of Willowbrook Homecare—will take on the Firewalk Challenge at Poolfoot Farm in Fleetwood, all in support of the life-changing work of Trinity Hospice and Brian House Children’ Hospice. The Hospices provide specialist palliative care to adults and children across the Fylde Coast, […]
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At Willowbrook Homecare, we take pride in recognising the dedication and hard work of our incredible team whenever possible. This week, we surprised our outstanding Lytham Care Supervisor, Debbie, with a bouquet of flowers as a small token of our appreciation for her unwavering commitment. Debbie consistently goes above and beyond for those we support. […]
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At Willowbrook Homecare, we celebrate the dedicated individuals who make a difference. Our “Willowbrook Spotlight On…” series highlights team members who embody the compassion, commitment, and excellence that define the social care sector. This month, we proudly spotlight Anne Silcox, Care Plan Lead at Willowbrook Homecare (Hyndburn). How long have you been in the Care […]
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At Willowbrook Homecare, we take immense pride in celebrating the accomplishments of our team members, and today, we are delighted to shine the spotlight on Megan, one of our incredible Extra Care Support Workers. Megan has completed her Level 2 Diploma in Care (RQF) – a milestone that marks her first-ever formal qualification. Vicky, our […]
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We are thrilled to congratulate Luke, one of our dedicated Extra Care Support Workers at Albion Mill, Blackburn, on completing his Level 2 Diploma in Care (RQF). Luke’s unwavering commitment to learning and professional development reflects his passion for delivering the highest quality of care to the people we support. His achievement is not only a […]
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Willowbrook Homecare is thrilled to announce two new contracts for Extra Care services at Jubilee Court, Leyland, set to open in Spring 2025, and St. Martin’s Court, Lancaster, opening in Summer 2025. These state-of-the-art developments aim to support and empower individuals aged fifty-five and older to live independently while also providing the reassurance of professional […]
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At Willowbrook Homecare, we believe in celebrating the incredible dedication and kindness our care team brings to the lives of the people we support. Last week, we had a heartwarming reminder of just how much their efforts are appreciated. Loretta, one of our wonderful Care Support Workers in Lytham, received a beautiful bouquet of flowers, […]
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Dear Willowbrook Family and Friends, As the festive season is upon us once more, I would like to take a moment to share my best wishes and gratitude with you all. Christmas is a time to reflect on the year gone by, celebrate the moments that have brought us joy, and show gratitude for the […]
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Last week, Willowbrook Homecare in Oswaldtwistle hosted a festive and heartwarming Christmas Craft Fair, and we couldn’t be more thrilled! A massive thank you to everyone who supported and contributed to our wonderful event. Your participation made it a memorable day for our community. We were fortunate to showcase some truly talented local crafters, including: […]
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At Albion Mill, we believe in going the extra mile to bring comfort, joy, and a sense of belonging to the people we support and care for, especially during the festive season. This Christmas, our incredible Extra Care team came together to ensure that no one misses out on the warmth and magic of the […]
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The festive season is a time for bringing people together, and last week, Hare Hill (Extra Care) in Littleborough did just that with a spectacular Christmas meal. It was a day of celebration, connection, and seasonal cheer that warmed everyone’s hearts. The event was truly magical. The dining room was beautifully decorated with twinkling lights […]
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At Willowbrook Homecare, we believe that supporting the spiritual and religious beliefs of the individuals we support and care for is an essential part of providing person-centred care. These moments not only bring comfort and joy but they also nurture a sense of belonging and community. This commitment was beautifully exemplified recently when Mary, our Registered […]
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The holiday season is upon us, and we couldn’t be more excited to invite you to a series of festive events across our services. From Elf Days to Christmas Fairs, there’s something for everyone to enjoy as we spread holiday cheer, support our community, and make lasting memories. Here’s what we have planned 🧝♀️ […]
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At Willowbrook Homecare, we believe in celebrating the dedicated individuals who make a difference every single day. Our Willowbrook Spotlight On… series highlights the members of our team who embody the compassion, commitment, and excellence that define the social care sector. This month, Willowbrook Homecare proudly shines a light on Lynn Walsh, Deputy Manager at […]
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We are thrilled to share that Vicky Yates, our exceptional Extra Care Registered Manager, was Highly Commended in the Home Care Registered Manager Award category at the prestigious Great British Care Awards (North West Region)! The glamorous gala evening took place at the Kimpton Clocktower Hotel in Manchester on November 9th, bringing together some of […]
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Our Willowbrook Extra Care team hosted a hauntingly successful Halloween celebration at Hare Hill in Littleborough on the 31st of October, bringing together residents, families, and friends for an evening filled with eerie fun. The communal areas were transformed with cobwebs, skeletons, and festive decorations, creating the perfect setting for a truly immersive Halloween experience. […]
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On October 18th, Willowbrook Homecare (Hyndburn) hosted a Breast Cancer Awareness Coffee Afternoon at the Oswaldtwistle Head Office. Employees, friends, and members of our local community joined together for an afternoon filled with laughter, delicious cakes, and a wonderful sense of community spirit. The event truly showcased the power of uniting for a common cause. […]
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Willowbrook Homecare is thrilled to announce that Vicky Yates, our Extra Care Registered Manager, has been named a finalist in the Home Care Registered Managers category for the North West Region of the 2024 Great British Care Awards! This recognition reflects Vicky’s exceptional leadership skills and passion for delivering high-quality care within our extra care […]
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Willowbrook Homecare is excited to announce that Mary Noone, Registered Manager at our Lytham Branch, has been named a finalist in the Executive Home Care Leader category at the prestigious Social Care Leadership Awards! These awards celebrate excellence in social care, highlighting individuals whose outstanding leadership make an impact within the care sector. Mary’s nomination […]
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Willowbrook Homecare is excited to share that Nikki Smith, Extra Care Deputy Manager, and Beverly Lord, Albion Mill Supervisor, have been named proud finalists in the North West Region of the 2024 Great British Care Awards! Nikki has been nominated and shortlisted in two prestigious categories: Housing with Care and the Home Care Manager Award, […]
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We are excited to announce that Hare Hill, Littleborough, has joined the Willowbrook Homecare family as part of our ongoing expansion of Extra Care services. This development, in collaboration with Rochdale Borough Housing and Rochdale Borough Council, represents another significant step in our commitment to providing exceptional care and support across the Lancashire and Greater […]
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At Willowbrook Homecare, we strive to provide compassionate, person-centred care. It is always a privilege to form meaningful connections with the people we support and their families. We would like to take a moment to express our heartfelt gratitude for the beautiful gesture we received from the family of David, a gentleman we had the […]
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We are excited to introduce the newest member of our Willowbrook Homecare team: Mary Noone, who has joined us as the Registered Manager for Willowbrook Homecare Lytham. With over 20 years of experience in Health and Social Care, Mary brings a wealth of knowledge and commitment to improving the lives of those we support. Mary’s […]
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What a lovely day we had at the Albion Mill Community Hub Summer Garden Party in support of the Northwest Air Ambulance Charity. The event was a beautiful testament to the power of community spirit and generosity. It was heartwarming for the Willowbrook Team to see the local community enjoying the music, stalls, tombola, raffle, […]
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With an equal mix of gratitude and sadness, Willowbrook Homecare announces the departure of Lynsey Powell, our esteemed Registered Manager from Willowbrook Homecare. Lynsey began her journey with us in February 2019, and from the start, Lynsey’s dedication and expertise shone brightly through. She quickly became a pivotal member of our Willowbrook Homecare team, earning […]
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At Willowbrook Homecare, our mission to provide exceptional, person-centred care services extends beyond the walls of individual homes and into the very heart of our community. One of the most enriching aspects of our work is the bonds we form with local companies and like-minded people who share our commitment, compassion, and values. This month […]
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What an incredible afternoon we had at Riverside Heights in Darwen! The communal lounge was filled with joy and music as residents enjoyed a wonderful session of singing along to classic tunes, ranging from the 1920s to the modern day, with the amazing Poppy Holiday. Daisy Bell (Bicycle Built for Two) was a firm favourite, […]
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Every week, the lovely ladies and gentlemen at Riverside Heights, Darwen, come together for a delightful afternoon of dominos in the communal lounge! This cherished tradition is more than just a game; it’s a celebration of community and camaraderie. The atmosphere is always buzzing with laughter, friendly competition, and the joy of spending time with […]
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We are thrilled to announce that our dedicated roving night carer, Hazira, has proudly achieved her Level 3 Diploma in Adult Care certificate! Hazira’s hard work, dedication, and commitment to providing exceptional care shine through with this achievement. Not only does it reflect her personal growth and development, but it also strengthens our team’s ability […]
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At Willowbrook Homecare, we pride ourselves on the commitment and dedication of our team members, who are the backbone of our mission to provide high-quality, compassionate care. This month, we are thrilled to celebrate a significant milestone: Jackie Murray’s ten years of exceptional service at our Lytham branch. Jackie has been a cornerstone of our […]
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At Willowbrook, we are constantly evolving to ensure our clients receive the best possible care, and we are now excited to announce that we are embracing digitisation by using digital technology to improve the quality of care and how care is delivered. What is homecare digitisation? Simply put, homecare digitisation involves integrating technology into our […]
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This week marks a bittersweet moment for us at Willowbrook Homecare as we bid a fond farewell to our valued colleague, Amanda. Having been an integral part of our team since February 2018, Amanda leaves a legacy of dedication, warmth, and unparalleled commitment. In a heartfelt gesture, our Area Coordinators, Alison and Lynne, presented Amanda […]
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As the clocks move forward and spring blooms, we’re filled with gratitude for the blessings of Easter. It’s a time of renewal, hope, and the promise of new beginnings. At Willowbrook Homecare, we extend our heartfelt wishes to you and your loved ones for a joyous Easter filled with love, laughter, and cherished moments. May […]
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Willowbrook Homecare would like to express our gratitude to Sam for her recent message of appreciation and the beautiful bouquet that the Extra Care Team received today. “To all the staff at Albion Mill, many thanks for everything you do and have done for my Dad. With all my love and appreciation, Sam.” Your kind […]
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We are delighted to announce that Primrose Gardens, Chorley, has joined the Willowbrook Homecare family as part of our expansion of Extra Care services. This exciting development marks a pivotal moment in our commitment to providing exceptional care and support in the heart of our Lancashire communities. The collaboration between Willowbrook Homecare, Chorley Borough Council […]
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We are thrilled to express our appreciation for Tracy Forsythe’s 20 years of outstanding service with Willowbrook Homecare. Tracy joined our care team on January 19th, 2004, and is the longest-serving member of our care team. We can only imagine how many miles she has walked over the last two decades! Tracy’s unwavering commitment, care, […]
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Welcome to a year of self-discovery, mindfulness, and well-being with Willowbrook Care! As we step into 2024, we are thrilled to launch our 52-Week Wellness Campaign, inviting you to join us on an inspiring and uplifting journey toward holistic wellness. At Willowbrook Care, we believe in fostering a community that thrives on caring, sharing, and […]
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Dear Willowbrook Family and Friends, As we approach the end of the year and embrace the festive spirit, I would like to take a moment to extend my warmest wishes to you all. Christmas is a time for reflection, gratitude, and celebration. It is an opportunity to acknowledge the bonds we have formed, […]
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Our Willowbrook Extra Care team at Riverside Heights, Darwen, recently traded in their work attire for Elf costumes, all for a worthy cause in supporting the Alzheimers Society! It was a magical afternoon filled with joy, laughter and some Christmas gift shopping, complete with a performance by the Walk this Way Choir, who were festively […]
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Our Willowbrook Extra Care Team had such a festive time at the Albion Mill Christmas Market & Elf Day, and we would like to express our gratitude to all those who attended the event and helped make it a magical community gathering. We are thrilled to announce that we raised an impressive £313 for the […]
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Our Lytham Management Team have embarked on a heartwarming mission to spread Willowbrook wellness among our Fylde & Wyre carers. The team personally created cosy wellness packs brimming with comfort and joy. From Winter essentials to mood-lifting treats, these packs are tokens of their gratitude for the unwavering dedication of our Fylde & Wyre carers. […]
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A night of excitement and incredible achievements recently unfolded as our remarkable Extra Care team, Nikki and Bev, attended the North West regional finals of the Great British Care Awards held in Manchester. Nikki was a finalist for the Front Line Leader Award and Bev for the Home Care Worker Award. Dressed to impress and […]
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Spooky Greetings to our Willowbrook Extra Care Community! This year’s Halloween party at Albion Mill, Blackburn, was a massive success thanks to the fantastic people who joined us. Everyone had a wickedly good time at our Halloween Bash this year. With spooky fun and laughter, we helped turn the communal lounge into a haunted haven […]
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We are thrilled to announce that Willowbrook Homecare’s Hyndburn and Lytham locations have secured a place on Lancashire County Council’s Living Well at Home Purchasing System (PDPS). The Living Well at Home PDPS is to support the delivery of Lancashire County Council’s vision to enable people to live as independently and as healthily as possible […]
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We did it! Our Macmillan Coffee Morning was a smashing success! Together, we raised an incredible £560 for Macmillan Cancer Support in memory of our good friend and colleague Babs, who sadly passed away in July after a long battle with cancer. A heartfelt thank you, thank you, thank you to each and every one […]
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Willowbrook Homecare (Extra Care Services) is delighted to share a heart-warming event held this week at Albion Mill: The annual Macmillan World’s Biggest Coffee Morning, organised by our dedicated Concierge team. In the spirit of community and giving and for such a worthy charity, we joined forces with the Blackburn with Darwen Concierge team […]
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Congratulations Joan & Malcolm Today (7th September 2023) Joan & Malcolm Doherty celebrated their 60th Wedding Anniversary at Albion Mill, what a beautiful milestone to celebrate. It’s heartwarming to see the joy and love they share, and the Willowbrook Homecare (Extra Care) Team are thrilled that they could share their Anniversary celebrations with them. We […]
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This week, we celebrated Jay’s remarkable journey of ten years of service at Willowbrook Homecare – a journey marked by compassion, excellence, and genuine care. With a heart dedicated to providing exceptional care, Jay is an invaluable asset to our Care Support Team, consistently going above and beyond for the people we support. To mark […]
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Willowbrook Homecare is proud to announce that they have sponsored the new football kit for Rishton United FC Under 10s team. Rishton Utd FC is a local Hyndburn club which facilitates junior and senior grassroots football for over 20 teams – for boys, girls, and adults of all abilities. Liz Bell, Rishton Utd FC Social […]
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I wanted to write this appreciation post to express my gratitude for the love, kindness and professional care the Willowbrook Homecare Team gave our good friend and colleague Barbara Borrowdale (Babs), who sadly passed on the 17th of July. Our Willowbrook Homecare Team never ceases to amaze me – Always going above and beyond, going […]
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Recently Lindsey Dean, Finance Manager, presented Colleen Laffy with a card, display of flowers and gift on behalf of Willowbrook Homecare to personally thank her for ten years of loyal service. Colleen commenced her employment with us at our Oswaldtwistle office in July 2013, and here’s a quirky fact for you; Many of our team […]
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With great personal sadness, I share with you all the passing of Barbara Borrowdale (Babs), our dearly respected colleague and good friend, who peacefully passed away at home whilst sleeping in the early hours of this morning with her family. Barbara joined the Willowbrook Homecare Team in 2001, progressing in her career to Operations […]
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Our Albion Mill community recently celebrated Eid, the end of a month of fasting from dawn to sunset, by spending quality time together and sampling sweet treats. Eid al-Fitr is sometimes referred to as the Sugar Feast, a nod to the fact that a large part of the meal eaten at the celebrations is desserts […]
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Our latest Willowbrook Spotlight is on Nikki Smith, Extra Care Deputy Manager – Willowbrook Homecare (Hyndburn). *A bit about myself: I am 55 and live with my partner – We’ve been together for over 30 years. We don’t have any children, and sadly we recently lost our beloved fur baby. Until the age of […]
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What a perfect day the ladies, gentlemen, and Willowbrook Team from Albion Mill had, strolling up and down the seafront of the Victorian seaside town St. Annes in this glorious sunny weather. The coastal town St Annes on the Fylde Coast has everything, a beautiful beach with miles and miles of sand, a pier, Fairhaven […]
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On Saturday, May 6th at Albion Mill, we gathered to watch The Coronation Service of Their Majesties King Charles III and Queen Camilla. We thought the procession to Westminster Abbey, the detail in the order of service, and the splendour of the music were all just wonderful to witness, especially when the Westminister Choir sang […]
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Willowbrook Homecare presented Hazira with her well-deserved TQUK Level 2 Diploma in Care (RQF) certificate this week, and we are all very proud of her achievement. What is RQF Level 2 diploma in care? A Level 2 Diploma in Care (RQF) Course is for learners working in a wide range of roles in a health […]
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On the 17th of March, the renowned National Finals of The Great British Care Awards commenced at the ICC in Birmingham. All Regional winners gathered to celebrate and pay tribute to the Best of the Best in Social Care and to hear who would be the National winners of 2023. Throughout the evening, popular compare […]
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Our latest Willowbrook Spotlight is on Vicky Yates, Extra Care Registered Manager – Willowbrook Homecare (Hyndburn). *A bit about myself: I am happily married with one daughter, two dogs, a cat, and a tortoise, and yes, many people say my house is like a zoo, but I would not have it any other way! I […]
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Our latest Willowbrook Spotlight is on Tracey Forsythe, Care Support Worker at Willowbrook Homecare (Hyndburn). *How long have you been with Willowbrook? I have worked at Willowbrook Homecare for nearly 20 years. I work in the Hyndburn area providing additional care and support to enable people to live in their homes, helping to maintain their […]
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We are proud to share with you that Nicola Smith has achieved the following qualification, QNUK Level 3 Award for Moving and Handling Trainers (Health & Social Care) (RQF). Nicola is now an accredited Level 3 Moving and Handling Trainer and will help deliver training specific to Willowbrook Homecare. So here’s a massive Willowbrook SHOUT […]
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What an Elf-Tastic Day On the 2nd December 2022, people across the UK dressed up as elves to raise money and awareness for the Alzheimer’s Society – At Albion Mill and Riverside Heights we hosted our own fun Elf Days and raised the fantastic total amount of £ 525.95. Thank you to everyone who supported […]
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Thank you to everyone who supported our fundraiser on Friday 25th November in aid of Union Road Community Church Foodbank – Your continued support is appreciated. In total, we raised over £300. All the fabulous prizes were kindly donated by local Oswaldtwistle businesses, colleagues and friends of Willowbrook Homecare – Your kindness, generosity and continued […]
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This week for our Willowbrook Spotlight on… feature, we would like to introduce you to Shannon, who is currently undertaking her work placement with Willowbrook Homecare. *Tell us about your career path to date. I am 19 years old and currently studying Level 2 Health and Social Care at Blackburn College whilst undertaking my placement […]
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Willowbrook Homecare attended the Great British Care Awards in Manchester on Saturday (12th November) to celebrate alongside the best-of-the-best in frontline care and support. Willowbrook was immensely proud to have four finalists nominated for regional care awards in the following categories. Anne Silcox -The Care Assessor Award Lynsey Powell – The Registered Managers Award Vicky […]
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This week the Willowbrook Spotlight is on Jessica *Tell us about your career path. I currently work part-time at Willowbrook whilst studying. I previously worked in dentistry for nine years, where I was very much involved with the recruitment process. I also gained two years of experience as a mental health and learning disability support […]
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To kick start our new Willowbrook Spotlight on feature, Lynsey Powell, Registered Manager & Nominated Individual at Willowbrook Homecare agreed to answer a few get-to-know-me questions. *Tell us a bit about yourself. I am happily married with two young children. I have two cats who are my adored fur babies, and when I retire, I […]
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We are thrilled and proud to announce that Willowbrook Homecare has three more regional finalists at The Great British Care Awards! Anne – The Care Assessor Award Vicky – The Housing with Care Award Lynsey – The Home Care Registered Manager Award. Please join us in congratulating Anne, Vicky and Lynsey on this well-deserved recognition […]
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We are delighted to announce that Elaine Brady, owner and managing director at Willowbrook Homecare, has been shortlisted as a finalist at The Great British Care Awards for the Outstanding Contribution to Care Award. I’m sure you will join us in congratulating Elaine on this well-deserved achievement. This special award will be presented to the […]
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Drum roll… The amount raised at our three Coffee Morning events held came to a fantastic total of £641.18. A massive THANK YOU to everyone involved in making the events an enormous success and helping Willowbrook Homecare raise awareness and vital funds for Macmillan Cancer Support. Your hard work is appreciated. You can view all […]
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